Muqeem Portal — Iqama Management for Saudi Employers

How to use the Muqeem portal for Iqama issuance, renewals, exit and re-entry visas, dependents, and transfers — with timelines, costs, and how to avoid overstay penalties in 2026.

What Is Muqeem and Who Uses It?

Muqeem is the Ministry of Interior (MOI) platform for residency and Iqama management. It is the employer-facing system for issuing, renewing, and amending residency permits (Iqamas) for expatriate employees. Employers typically access Muqeem through their GRO or PRO (Public Relations Officer), who holds the authorised signatory role linked to the establishment.

Muqeem handles Iqama issuance (after work visa arrival), renewals, exit and re-entry visas, dependent visas, and transfer requests. All actions taken in Muqeem sync with the employee's personal Absher account — the employee can view and download their Iqama, check visa status, and receive notifications. For company formation in Saudi Arabia and ongoing operations, Muqeem is the central channel for residency compliance. Pair this with labor law obligations, iqama transfer, and national address registration.

Iqama Issuance — First-Time Process

After the employee enters Saudi Arabia on their work visa, the employer must complete Iqama issuance through Muqeem within 90 days. The process involves submitting the employee's biometrics (at an approved centre) and required documents — passport, visa copy, medical clearance, and labour contract reference. The employer (or GRO) logs into Muqeem, links the visa to the establishment, and follows the issuance workflow.

Costs: SAR 650 per year for the expat employee's Iqama, plus SAR 400 per dependent when dependents are added. Payment is made via the portal (SADAD or approved methods). Delays beyond 90 days can result in fines and complicate the employee's legal status; ensure your compliance calendar includes first-time Iqama deadlines for each new hire.

Iqama Renewals — Timeline and Costs

Iqamas are renewed annually. Renewal should be completed before the expiry date. The portal sends reminder notifications; employers and employees can also check expiry via Absher. There is typically a 30-day grace period after expiry during which renewal can still be processed without overstay fines. After that, SAR 500 per month overstay fine applies until the Iqama is renewed or the employee exits.

Renewal is done through Muqeem: the employer initiates the renewal, pays the annual fee (same as issuance — SAR 650 for the employee), and the updated Iqama is issued electronically. The employee can download the new Iqama from Absher. Letting an Iqama lapse affects ongoing compliance and can impact MISA reporting and new visa issuance for the establishment.

Exit and Re-Entry Visas Through Muqeem

Exit visas allow an employee to leave Saudi Arabia (single exit or multiple exit/re-entry). Single exit is used when the employee is leaving permanently or for a one-off trip; multiple exit/re-entry allows travel in and out during the validity period. Applications are submitted through Muqeem by the employer. Processing can be instant via Absher (for eligible cases) or within 24 hours through Muqeem.

Re-entry before the Iqama expires preserves residency. If the employee leaves on a final exit and does not return, the employer must close the residency and labour file on Qiwa and Muqeem to avoid ongoing obligations. Many employers use an Employer of Record or GRO to manage exit and re-entry so that deadlines and document requirements are met.

Adding Dependents to an Iqama

Dependent visas (spouse, children) are typically eligible once the employee has completed 2 years of residency and meets salary and accommodation requirements. The employer applies through Muqeem: the employee's Iqama, proof of relationship, and dependent documents are submitted. Cost is SAR 400 per dependent per year. Dependents receive their own residency permits and can be renewed annually in line with the sponsor's Iqama.

Iqama Transfers Between Employers

When an employee moves from one company to another, the Iqama must be transferred to the new employer. This requires either the consent of the current employer or a labour tribunal order (e.g. if the employee resigned and the employer withheld consent). The new employer initiates the transfer on Muqeem; the previous employer must release the employee in the system. Until the transfer is complete, the new employer cannot process renewals or new visas for that person.

Transfer timelines and document requirements are set by MOI. Delays can leave the employee in a grey zone — ensure your HR and GRO coordinate with the outgoing employer so that releases are done on time.

Expired Iqama — Penalties and Rectification

Overstaying after Iqama expiry attracts SAR 500 per month in fines. The employee may also face travel bans or difficulty renewing in the future. The employer can be liable for employing someone with expired residency. Rectification: renew the Iqama as soon as possible and pay the overdue fines. In some cases, the employee may need to exit and re-enter on a new visa if the lapse is prolonged — consult MOI or your GRO for the current rules.

Reporting obligations: employers must ensure that residency and labour records align. An expired Iqama with an active labour contract on Qiwa creates a compliance risk. Keep Muqeem and Qiwa in sync when employees leave or renew.

Frequently Asked Questions

Who can access Muqeem on behalf of the company?
The authorised signatory (or GRO/PRO) linked to the establishment in Absher can access Muqeem. Companies often assign a dedicated GRO or HR person with proxy authorisation to handle day-to-day Iqama and visa transactions.
What is the cost of renewing an Iqama?
SAR 650 per year for the expat employee. Dependent renewals are SAR 400 per dependent per year. Fees are paid through the portal when the renewal is submitted.
Can an employee travel with an expired Iqama?
No. An expired Iqama invalidates the person's residency. They must renew before travel or obtain an exit visa and leave. Overstay fines apply after the grace period.
How long does exit visa processing take?
Many exit and re-entry visas are approved instantly via Absher. When processed through Muqeem, typical turnaround is within 24 hours. Complex cases may take longer.
What if the employer does not consent to an Iqama transfer?
The employee can approach the labour office or court to obtain an order for release. Once the order is issued, the new employer can complete the transfer in Muqeem. Unjustified refusal can result in penalties for the former employer.
Do dependents need to leave when the sponsor's Iqama expires?
Dependent residency is tied to the sponsor. If the sponsor's Iqama expires and is not renewed, dependents also lose valid status. Renew the sponsor's Iqama first; dependent renewals can then be processed.

Iqama & residency

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